How SkyCrown Casino Protects Your Personal Information
This Privacy Policy explains how SkyCrown Australia, available at skycrown-com.online, collects, stores, uses, and protects your personal information. By creating an account or using our services, you agree to the practices described below. Our goal is to ensure transparency and provide a secure environment for all players.
1. Information We Collect
We collect information to provide you with access to our services, verify your identity, process payments, and maintain a safe platform.
1.1 Personal Information
- Full name
- Date of birth
- Address and country
- Email address and phone number
- Documents for identity verification
- Payment-related information
1.2 Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and tracking identifiers
- Access logs and usage patterns
2. How We Use Your Information
- Account registration and management
- Identity verification
- Deposits and withdrawals
- Customer support
- Bonuses and personalised account offers
- Fraud prevention and security monitoring
- Compliance with platform rules
- Website optimisation and analytics
We never sell your personal data to third parties.
3. Cookies and Tracking Tools
SkyCrown uses cookies and similar technologies to enhance site performance and help provide a smooth experience. Cookies may store preferences, keep you logged in, and support analytics. You may disable cookies in your browser settings, but some features may not function properly.
4. Information Sharing
Your information may be shared with selected third parties strictly for operational purposes, such as:
- Payment processors
- Verification service providers
- Fraud-monitoring tools
- Customer support platforms
- Technical partners that help maintain the website
All third parties are required to handle your information securely.
5. Data Storage and Protection
We apply security measures to protect your information, including:
- Encryption technologies
- Secure servers
- Restricted access controls
- Fraud-monitoring systems
Information is retained only for as long as necessary for service provision, legal requirements, or account-related obligations.
6. Player Rights
You may request:
- Access to your stored information
- Correction of incorrect data
- Removal of certain information
- Updating account details
- A copy of your submitted documents
- Closure of your account
Requests can be submitted through customer support at [email protected].
7. Verification Requirements
To protect the platform and all players, SkyCrown may request verification documents such as:
- ID card or passport
- Proof of address
- Payment method ownership confirmation
Verification ensures safe payments and secure account access.
8. Responsible Gaming Data
Information related to limits, cooling-off periods, or self-exclusion is stored securely and never used for promotional purposes.
9. Marketing Communication
If you choose to receive promotional messages, we may send bonus notifications, Free Spins updates, special offers, and important service announcements. You may unsubscribe at any time through account settings or by contacting support.
10. Third-Party Links
Our website may include links to external sites. SkyCrown Casino Australia is not responsible for their privacy practices. We recommend reviewing their privacy policies before interacting with them.
11. Changes to This Privacy Policy
The Privacy Policy may be updated to reflect changes to our services or internal processes. Updated versions will always be available on skycrown-com.online. Continued use of the site indicates acceptance of the latest version.
12. Contact Information
For questions about this Privacy Policy or your data, contact us:
- Email: [email protected]
- Website: https://skycrown-com.online