Play Responsibly with Safety Tools
At SkyCrown Casino, we are committed to providing a safe and enjoyable gaming experience. We understand that for some players, gambling can become a problem. Our goal is to ensure that our platform remains a fun and entertaining environment for all players, while also providing the necessary tools and support to prevent gambling addiction.
1. Gambling Responsibly
We encourage all players to approach gambling with caution and to:
- Set personal limits on deposits and losses
- Only gamble with money you can afford to lose
- Take regular breaks during gaming sessions
- Keep gambling as a form of entertainment, not a way to make money
- Avoid gambling if you are feeling stressed, anxious, or upset
If you feel that your gambling is becoming a problem, please use the tools available on our platform or seek external help.
2. Responsible Gaming Tools
To help manage your gambling, SkyCrown Casino offers a range of responsible gaming features:
2.1 Deposit Limits
Set limits on how much you can deposit into your account. This can be done on a daily, weekly, or monthly basis to help control your spending.
2.2 Session Limits
You can set a time limit for each gaming session. Once the time is up, you’ll be automatically logged out, helping you take regular breaks.
2.3 Loss Limits
Set a limit on how much you are willing to lose during a gaming session. This can help prevent excessive losses and keep your gaming experience under control.
2.4 Cooling-Off Periods
If you feel the need to take a break, you can choose to self-exclude for a short period. This cooling-off period will help you reset and regain control over your gaming habits.
2.5 Self-Exclusion
If you believe you are experiencing a gambling problem, SkyCrown allows you to self-exclude from the platform for a specific period, ranging from a few days to several months. During this period, you will not be able to access your account or make deposits.
3. Help and Support
If you are struggling with gambling-related issues, we are here to support you. We provide several ways for you to get help:
3.1 Internal Support
You can reach out to our customer support team at [email protected] for advice and guidance. We can help you set limits, self-exclude, or offer other responsible gaming options.
3.2 External Help and Resources
We strongly recommend reaching out to one of the following external organisations for additional support:
- Gambling Help Online – Visit gamblinghelponline.org.au for free, confidential support and advice.
- Gambling Therapy – Visit gamblingtherapy.org for 24/7 support, resources, and forums for players.
- Lifeline – Call 13 11 14 for confidential support in Australia.
These organisations can help you if you feel that gambling is affecting your life.
4. Protecting Minors
SkyCrown Casino Australia is strictly for players aged 18 and above. We take underage gambling seriously and have various measures in place to prevent minors from accessing our platform:
- All players must verify their age during registration.
- We use technology to prevent access from users under the legal age.
- If you notice any underage gambling activity, please contact customer support immediately.
5. Seeking Help
If you believe that gambling has become a problem for you or someone you know, don’t hesitate to reach out. We are committed to helping our players make informed, responsible decisions and support them in any way we can.
Remember, gambling should always be fun and within your control.